Legal
Privacy Policy
Last updated: 17 September 2026
1. Who We Are
tzq88.com ("we", "us", or "our") is the data controller responsible for your personal data. We are registered at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) as incorporated into UK law by the Data Protection Act 2018.
Our ICO registration number is: ZB009762. You can verify our registration at ico.org.uk.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity & contact data: name, email address, phone number, and delivery/billing address provided when placing an order or submitting an enquiry.
- Transaction data: details of products purchased, order history, and payment records. Payment card data is processed directly by our payment processor (Stripe) and is never stored on our systems.
- Communications data: records of correspondence if you contact us by email, phone, or via our website contact form.
- Technical & usage data: IP address, browser type, operating system, pages visited, and traffic data collected via cookies and analytics tools. See our Cookie Policy for details.
- Marketing preferences: your opt-in or opt-out choices for marketing communications.
3. How We Use Your Data
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Process and fulfil your order | Performance of a contract (Art. 6(1)(b)) |
| Send order confirmation and dispatch notifications | Performance of a contract (Art. 6(1)(b)) |
| Respond to enquiries and provide customer support | Legitimate interests (Art. 6(1)(f)) |
| Comply with legal obligations (e.g. tax records) | Legal obligation (Art. 6(1)(c)) |
| Send marketing emails to existing customers about similar products | Legitimate interests (Art. 6(1)(f)) — you may opt out at any time |
| Send marketing emails to new subscribers who have opted in | Consent (Art. 6(1)(a)) |
| Analyse website usage to improve our service | Legitimate interests (Art. 6(1)(f)) — subject to cookie consent |
4. How Long We Keep Your Data
- Order and transaction records: 7 years from the date of the transaction, to comply with HMRC requirements.
- Customer support correspondence: 3 years from the date of last contact.
- Marketing preferences: until you withdraw consent or opt out.
- Website analytics data: as set by the analytics provider (see Cookie Policy).
5. Who We Share Your Data With
We do not sell your personal data. We share it only with trusted third parties who process it on our behalf, including:
- Payment processors (Stripe) — to process card payments securely.
- Shipping carriers (DHL, UPS, Royal Mail) — to fulfil and track your order.
- Website and e-commerce platform providers — to operate our website and order management systems.
- Analytics providers (e.g. Google Analytics) — to understand website usage, subject to your cookie consent.
- Legal or regulatory authorities — where required by law.
All third-party processors are required to handle your data securely and in accordance with UK GDPR.
6. International Transfers
Some of our third-party service providers operate outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or adequacy decisions recognised by the UK Government.
7. Your Rights
Under UK GDPR you have the following rights:
- Right of access — to request a copy of the personal data we hold about you (Subject Access Request). There is no fee for this.
- Right to rectification — to ask us to correct inaccurate or incomplete data.
- Right to erasure — to ask us to delete your data where there is no legitimate reason for us to continue processing it.
- Right to restrict processing — to ask us to suspend processing of your data in certain circumstances.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
- Rights related to automated decision-making — we do not carry out solely automated decision-making that produces legal or similarly significant effects.
To exercise any of these rights, contact us at Contact tzq88.com. We will respond within one calendar month.
8. Cookies
We use cookies and similar tracking technologies on our website. For full details, including how to manage your preferences, please read our Cookie Policy.
9. Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted using SSL/TLS and processed by Stripe. However, no internet transmission is entirely secure; any transmission is at your own risk.
10. Complaints
If you believe we have not handled your personal data correctly, please contact us first so we can try to resolve the matter. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the website. The date at the top of this page shows when it was last revised.
12. Contact
- Email: Contact tzq88.com
- Address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom